Ron Hill Glass & China
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Steiff and Gund Bears
 Steiff Bears
 Gund Bears
 Celia Dolls
Me to You Bears and Camberwick Green Characters
 Disney Traditional
 Mickey & Minnie Traditional
 Pooh & Friends
 Snowbabies
 Demdaco Willow Tree Angels
 Willow Tree
 Border Fine Arts Ewe & Me
 Lilliput Lane
 James Herriot Collection
 Me to You Bears
 Camberwick Green
 Beano & Dandy
 Disney Figures
 Humphreys Corner
 Forchino Collection
Pendelfin and Country Artists Animals
 PenDelfin
 Country Artists
Florence Armani and Elisa Figurines
Florence Armani Figures
 Elisa Figures
 Figurines by Hummel
 Heredities Bronze Sculptures
Tudor Mint and Discword Mythical Characters
 Fairy Way




About Us

RON HILL GLASS & CHINA commenced busines in 1960 by Ron and Marion.

We are a family run business with our daughters Karen and Allison and son-in-law all involved. Karen has now taken over the running of the business with a little "interference" from Mum and Dad.

We have been situated in Redcar High Street for 36 years but have now moved to larger premises on The Esplanade. We have gained a reputation for excellent service and value for money. Our staff will be only too pleased to assist you in any way they can.

We stock an extensive range of collectables, too many to display on our site, so if you cannot find what you are looking for, please do e-mail your enquiries to Karen our Web sales co-ordinator.

I Hope you enjoy shopping with us, and look forward to hearing from you.

Marion Hill

RON HILL GLASS & CHINA are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@completecollections.co.uk

Our Contact details:

Ron Hill Glass & China

39-41 The Esplanade

Redcar

Cleveland TS10 3AG

Phone: +44 01642 489993 Fax: +44 01642 483871 Email: sales@completecollections.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling

Free delivery any where in U.K. only.

Delivery Schedule

We despatch your order right away.

Your order will normally be with you in three business days .

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK 17.5% VAT is included in the price shown..

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee

We guarantee your satisfaction.

Goods damaged in transit will be replaced.

If you are not satisfied with the goods supplied a return will be accepted provided we are contacted within 10 days of receipt.

In either event please contact us for advice on returning the products supplied before despatching them.

Reaching Us

If you need to reach us, please email us on sales@completecollections.co.uk.

Alternatively, you can call on +44 01642 489993 or fax us on +44 01642 489993.

Or write to us at:

Ron Hill Glass & China

39-41 The Esplanade

Redcar

Cleveland TS10 3AG

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name

address

phone number

email address

credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

If you are not satisfied with the goods supplied a return will be accepted provided we are contacted within 10 days of receipt.

Please contact us for advice on returning the products supplied before despatching them.

Remittance Terms

Delivery will only be made when payment has been received in full.